To setup front office, go to Front Office > Setup Front Office. You can add Purpose, Complain Type, Source and Reference data which will be use in different sections of front office. Here enter Purpose and Description and then click on Save button. You can view this added record in the Purpose List on right side of the page. Follow same procedure to make entries for Complain Type,Source and Reference.
To edit purpose click on Edit icon and to delete purpose click on Delete icon present in the purpose list.